Privacy Statement

We are bound by the Privacy Amendment (Private Sector) Act 2000) when we gather and handle
personal information provided by you. We collect information for the purpose of providing product and
services, accommodation, refund and claims handling. If necessary, we may collect information about
your health and other personal information but we will obtain your consent before dosing so unless the
collection is required or permitted by law.

We disclose personal information to persons we deal with in providing our product and services to
you, for example, tour operators, insurers, hotel operators, travel agents and those involved in the
administration of your bookings and claims, for the purpose of assisting us and them in providing relevant
products and services, and for the purpose of litigation. We limit the use and disclosure of any personal
information provided to us to them for the specific purpose for which we supplied it. By providing your
personal information to us, you consent to us making these disclosures.

Without this information, we may not be able to provide you with the services you require.

When you give us personal information about other individuals, we rely on you to have made or make
them aware that you will or may provide their information to us and the third parties we may provide
it to, the relevant purposes we and the third parties will use it for, and how they can assess it. If you
have not done or will not do either of these things, you must tell us before you provide the relevant

In order to ensure our websites are appropriate to the majority of users, anonymous click-stream
information is collected from every visitor. This includes pages viewed, date and time and browser type.
IP numbers are used to determine domain type and in some cases, geographic region. We do not make
any association between this information and a visitor’s identity.

We use cookies as you visit pages on our websites to facilitate some functions such as making a booking.
Cookies contain anonymous information only and are never used to retrieve any information about your

Our website may contain links to other websites. Please note that when you click on one of these links
you are entering another site. We urge you to read the privacy statements of these linked sites as their
privacy policy may differ from ours.

If you would like to seek access to or correct your personal information please contact us. If you would
like to opt out of receiving materials we send, there is an option to unsubscribe via a link at the bottom of
our newsletter page or alternatively you can contact us.